Small Format Team Leader

in East Palo Alto, CA

Small Format Team Leader Job

Job Description Job Attributes+

  • Job ID


  • Req #


  • Job Location

    1775 E Bayshore Rd
    East Palo Alto, CA 94303-2523, US

  • Job Category

    Store Hourly

  • Job Type



As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say “I love Target!” When you work at Target, you’re helping every family discover the joy in everyday life. You’re working alongside a dedicated team that brings their passion and pride to all that they do. You delight our guests in all areas of the store ensuring each guest has an enjoyable experience in our smallest format stores. 


We enable a consistent experience for our guests by ensuring product is in stock, available and accurately priced and signed on the sales floor in our smallest format stores. Experts of operations, process and efficiency, this team is responsible for being proficient in all areas of the store to complete duties such as, but not limited to, cashiering, stocking, presentation and price accuracy. You’ll provide exceptional guest service, customizing each experience and anticipating their needs. 

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Small Format Team Leader can provide you with the:  

  • Knowledge of guest service fundamentals and experience building a guest first culture across the store 
  • Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies 
  • Skills in planning department(s) daily/weekly workload to support business priorities and deliver sales goals 
  • Skills in process improvements and workload efficiency 
  • Experience leading a team of hourly team members including: skills in interviewing, developing, coaching, evaluating and retaining talent 

    As a Small Format Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities: 

    • Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including: planning merchandising, pricing workload, transitions, revisions, sales plans and promotions 
    • Enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor 
    • Be an expert of operations, accuracy, process and efficiency 
    • Lead inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for your assigned department(s) 
    • Create a scheduling plan in partnership with your leader based off of monthly and weekly business workload and guest traffic 
    • Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends) 
    • Lead your department(s) in the backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve 
    • Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work, as applicable for your location 
    • Expect and enable team members to stay up-to-date on relevant trends and products 
    • Evaluate and recommend candidates for open positions and develop a guest-centric team 
    • Lead team onboarding and learning 
    • Close knowledge and skill gaps through training and experiences 
    • Establish clear goals and expectations and hold team members accountable to expectations 
    • Provide service and a shopping experience that meets the needs of the guest 
    • Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way 
    • As a key carrier, follow all safe and secure training and processes 
    • Address store needs (emergency, regulatory visits, etc.) 
    • All other duties based on business needs 


      We might be a great match if: 

      • Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests 
      • Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target 
      • Leading teams who are stocking, setting and selling Target product sounds like your thing… That’s the core of what we do 
      • You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded 

        The good news is that we have some amazing training that will help teach you everything you need to know to be a Small Format Team Leader. But, there are a few skills you should have from the get-go: 

        • Must be at least 18 years of age or older 
        • High school diploma or equivalent 
        • Previous retail experience preferred, but not required 
        • Lead and hold others accountable 
        • Learn and adapt to current technology needs 
        • Work independently and as part of a team 
        • Manage workload and prioritize tasks independently 
        • Welcoming and helpful attitude 
        • Effective communication skills  

          We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:  

          • Access all areas of the building to respond to guest or team member issues 
          • Interpret instructions, reports and information 
          • Accurately handle cash register operations 
          • Climb up and down ladders 
          • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds  
          • Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary 

Additional Information

Who We Are

From partnerships and volunteerism to team member benefits and resources, we support veterans and military members as they serve our nation and our communities.

As a member of the Veteran Jobs Mission, Target has joined other top companies in a pledge to hire more U.S. military veterans. Together, we’ve already hired nearly 300,000 veterans, inspiring the coalition to raise its goal to hire 1 million U.S. military veterans by 2020.
Our team member benefits for activated reservists include pay differential and optional medical coverage for dependents. Through our Human Resources team, we provide proactive Leave of Absence (LOA) guidance and support to ensure smooth employment status transitions for military team members pursuing a LOA.

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